

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer.

It will automatically diagnose and fix any printer connectivity issues.ĭownload available firmware updates from the HP website Experiment with different channels to see which one works best.ĭownload HP Print and Scan Doctor and run the program. You may need to instead go into your router settings and try changing the channel manually. Let us try to isolate and resolve the issue. This could be due to the connectivity or the drivers installed.

Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
